Hi Jay
Did all of the MSMP steps completed and it's just the completion of the WF or are there still approval outstanding?
If MSMP finished, does SLG1 and MSMP instance run-time logs show this? What's the status of the WF in SWIA (rare you have to look there).
What SP are you on?
Trying to understand if issue is within MSMP configuration or workflow/system side.
Regards
Colleen
