Yes you can ahead as you mentioned.
Config required:
1.Define new Z item(ZREN) category as you mentioned( for that billing relavance is blank).
2. In VOV4 assign this z item category in manual item category column so that when ever you are creating return order system by default determine REN that you can change it to ZREN.
3. Maintain copy control in VTLA between RE and ZREN
Process:
- VA01(RE) manually change the item catagory from REN to ZREN
- VL01N( Return delivery) goods receit.
If the customer wants goods in return for the missing order qty then you can go with subseq free of charge delivery i assume you know this standard process.
thanks,
Srinu.
